Need help with MediWing? We're here.
Email us at support@medimindlab.com and tell us what you need help with.
We usually reply within 2 business days.
Please do not include lab values or other health details in your first email. We will tell you how to share anything we need.
MediWing uses AI to explain your documents in plain language. You can read how it works, and what it cannot do, on our How Our AI Works page.
Your documents are private to your account. Our Privacy Policy explains what we collect, how it is used and the choices you have.
You can delete your account and data yourself, in the app or on the web. Steps are on the Delete Your Account page.
You can sign in with Google, with Apple on iPhone, or with a magic link sent to your email. If the magic link does not arrive, check your spam folder and request a new one. Still stuck? Email us at support@medimindlab.com.
Yes. MediWing is available for iPhone and Android, and on the web. Search for MediWing in the App Store or Google Play, and sign in with the same account everywhere.
Please note
MediWing is an educational tool and not a substitute for a doctor or other clinician. In an emergency, call your local emergency services right away.