MediWing is an educational tool, not medical advice. The AI-generated interpretations are for informational purposes only and do not replace professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before making medical decisions.
Welcome to MediWing! These Terms of Service ("Terms") govern your use of our medical document interpretation service. By using MediWing, you agree to these Terms. If you don't agree, please don't use our service.
MediWing uses artificial intelligence (Claude AI by Anthropic) to help you understand your medical documents like lab results, imaging reports, and discharge summaries. We translate medical jargon into plain English.
What we are: An educational tool to help you understand medical terminology.
What we're NOT: Medical professionals, diagnosticians, or healthcare providers.
MediWing does NOT provide medical advice. All interpretations are educational and informational only. You must:
If you think you have a medical emergency, call 911 immediately.
To use MediWing, you must:
You are responsible for all activity under your account. Don't share your login credentials.
You may:
You may NOT:
You own your medical documents. We process them to provide our service but don't claim ownership.
We take data privacy seriously. See our Privacy Policy for details on how we collect, use, and protect your information.
Important: You have the right to download or delete your data at any time.
We use state-of-the-art AI (Claude Sonnet 4.5), but AI can make mistakes.
Always verify AI interpretations with your healthcare provider.
MediWing operates on a freemium model:
Payment is processed securely through Stripe. By subscribing, you authorize recurring charges. You may cancel anytime.
Refund Policy: We offer refunds within 7 days of purchase if the service didn't work as expected. Contact support@mediwing.com.
Your Documents: You retain all rights to your medical documents.
Our Service: MediWing's software, design, logo, and content are protected by copyright and trademark laws. You may not copy, modify, or distribute them without permission.
AI Interpretations: Generated analyses are provided for your personal use. You may share them with your healthcare providers.
Important Legal Protection:
MediWing is provided "as is" without warranties. We do our best to provide accurate interpretations, but we cannot guarantee accuracy or completeness.
To the maximum extent permitted by law:
We are an educational tool, not medical professionals. Always consult qualified healthcare providers.
MediWing is NOT a HIPAA-covered entity. We are not a healthcare provider, health plan, or healthcare clearinghouse.
While we implement security measures to protect your data, we do not operate under HIPAA regulations. You voluntarily share your medical information with us for educational purposes.
If you need HIPAA-compliant medical services, please consult your healthcare provider directly.
You can stop using MediWing anytime. You may delete your account and all data through your account settings.
We reserve the right to suspend or terminate accounts that violate these Terms, abuse our service, or engage in illegal activity.
We may update these Terms occasionally. We'll notify you of significant changes via email or in-app notification. Continued use after changes means you accept the new Terms.
The "Last Updated" date at the top shows when changes were made.
Questions about these Terms? We're here to help:
✓ MediWing helps you understand medical documents using AI
✓ We're an educational tool, not medical advice
✓ Always consult your healthcare provider before making medical decisions
✓ You own your data and can delete it anytime
✓ AI can make mistakes - verify important information with your doctor
✓ We're not a HIPAA-covered entity
✓ Use responsibly and at your own risk